Terms & Conditions
All prices exclude VAT – If VAT needed please confirm
Cancellation & Delay Policy
- 50% cancellation fee applicable after deposit
- If we arrive at the premises and no client available, 100% is due.
- Standard delivery allows up to 15 min standing /waiting time and 1 hour per delivery. Standing /Delivery time is then charged at R500 per hour.
Client responsibility to notify.
- Any access limits or potential problems in a 12T truck/ double axle entering the client’s premises.
- Pumping up more than two stories (IOM)
- Any private road or access restrictions If housing estate
- If more than 50M of the pipe is required
- If a truck is required onto the client’s premises, the client takes full responsibility for any damages caused.
- No Cash to be given to drivers without a receipt book and head office approval.
Regarding Municipal Treated Water
- Used for irrigation purposes only
- Not for domestic household use
- Delivery from 10000 litres +
- See terms and conditions, client indemnifies Mr Water Delivery for any misuse or human consumption that may result from the use of this water