Terms & Conditions

All prices exclude VAT – If VAT needed please confirm

A 50% cancellation fee applies after a deposit has been made.
If we arrive at the premises and the client is not available, 100% of the delivery fee is due.
Standard delivery allows for 15 minutes standing/waiting time and 1 hour per delivery.
– Additional standing or delivery time will be charged at R500 per hour.
The client is responsible for notifying Mr Water Delivery of any:
– Access limitations or risks related to a 20-ton truck/double axle
– Requirements for pumping more than two stories
– Private roads, estate access restrictions, or more than 100m of pipe needed
If a truck is required to enter the client’s premises, the client assumes full responsibility for any damages caused.

No cash is to be handed to drivers without a receipt book and approval from head office.
All goods remain the property of Mr Water Delivery until paid in full.
Full payment is required in advance, unless otherwise arranged and confirmed.

This water is intended for irrigation purposes only, not for domestic or household use.
Minimum order: 10,000 litres.
By placing an order, the client indemnifies Mr Water Delivery from any misuse or human consumption of this water.

- - Final charges will reflect the actual litres delivered, billed at the agreed per-litre rate.
  - Depending on the volume ordered and scheduling, deliveries may occur in multiple cycles to complete the full amount.
  - Cancellations within 12 hours of the scheduled delivery will incur a 50% fee.
  - If no client is present at time of delivery, and no prior cancellation notice is received, 50% of the fee is due.